Open to cloud, security, and modern workplace roles

Prasis Bhattarai

M365 Security Engineer | Modern Workplace, Identity & Cloud Engineer

Building secure, reliable Microsoft 365 environments.

About me

Microsoft 365 security professional experienced across Microsoft Purview, Intune, Defender XDR, and Entra ID, specialising in Modern Workplace and cloud security. Former Microsoft Technical Support Engineer supporting enterprise customers across data protection, compliance, and security operations. Experienced in implementing Zero Trust controls, Conditional Access, endpoint hardening, and Essential Eight-aligned security practices. Proficient in resolving complex data protection and access issues, investigating security incidents, and automating operational tasks using PowerShell and Microsoft Graph. Microsoft certified in AZ-104, MD-102, MS-102, SC-200, SC-300, and SC-401. Committed to continuous learning and keeping pace with the evolving Microsoft security landscape.

Skills

Microsoft 365 & Collaboration

  • Exchange Online
  • Teams
  • SharePoint
  • OneDrive
  • Licensing & service health
  • M365 administration

Endpoint & Device Management

  • Microsoft Intune
  • Windows Autopilot
  • Compliance policies
  • Configuration profiles
  • MAM / BYOD
  • Patch management

Identity & Access

  • Microsoft Entra ID
  • Conditional Access
  • MFA
  • SSO
  • ID Protection
  • Global Secure Access
  • RBAC
  • Zero Trust
  • Privileged access

Security and Compliance

  • Defender XDR / MDE
  • Defender for Office 365
  • Defender for Cloud
  • Defender for Cloud Apps
  • Purview DLP & Endpoint DLP
  • eDiscovery Premium
  • Sensitivity labels
  • Retention & Information Barriers

Infrastructure & Networking

  • Windows Server
  • Active Directory
  • Group Policy
  • DNS / DHCP
  • VPN & TCP/IP
  • Hyper-V

Operations & Automation

  • PowerShell
  • Microsoft Graph
  • Incident & problem management
  • RCA
  • Jira / SLA
  • Patch My PC

Certifications

AZ-104

Azure Administrator Associate

Microsoft

MD-102

Endpoint Administrator

Microsoft

MS-102

Microsoft 365 Administrator Expert

Microsoft

SC-200

Security Operations Analyst Associate

Microsoft

SC-300

Identity and Access Administrator

Microsoft

SC-401

Information Security Administrator

Microsoft

SC-900

Security, Compliance & Identity Fundamentals

Microsoft

AI-900

Azure AI Fundamentals

Microsoft

MS-900

Microsoft 365 Fundamentals

Microsoft

CCNA

Cisco Certified Network Associate

Cisco

Network+

CompTIA Network+

CompTIA

Applied Skills

Microsoft Applied Skills credentials in Azure storage, Azure Monitor, Purview, Defender XDR, and Microsoft 365 Copilot security.

Applied Skills · Aug 2026

Secure storage for Azure Files and Azure Blob Storage

Microsoft

Credential ID CD6B808F8811A203

Applied Skills · Aug 2026

Deploy and configure Azure Monitor

Microsoft

Credential ID 471A49FDED7C2E5F

Applied Skills · Sep 2025

Implement retention, eDiscovery, and Communication Compliance in Microsoft Purview

Microsoft

Credential ID A13BC3D7AA8613A7

Applied Skills · Jun 2025

Defend against cyberthreats with Microsoft Defender XDR

Microsoft

Credential ID 83B961E633C18D0E

Applied Skills · Apr 2025

Implement information protection and data loss prevention by using Microsoft Purview

Microsoft

Credential ID DDE80EF22B4FCC0B

Applied Skills · Dec 2024

Prepare security and compliance to support Microsoft 365 Copilot

Microsoft

Credential ID E57A78243E04F19C

Graduate Certificate in Information Technology

Charles Sturt University

Advanced Cloud Computing

Institute of Applied Technology

Experience

Sep 2026 – Current

Melbourne

CyberCX

Cloud Engineer

Aug 2025 – Aug 2026

Melbourne

Microsoft

Technical Support Engineer

  • Delivered technical support and guidance across Microsoft Purview, including DLP, Endpoint DLP, sensitivity labels, auto-labelling, eDiscovery Premium, Information Barriers, retention, archiving, Insider Risk Management, DSPM for AI, Information Protection, and Data Lifecycle Management.
  • Investigated compliance and security issues using eDiscovery Premium, Content Explorer, Activity Explorer, and Audit Logs to help customers resolve critical cases.
  • Troubleshot Exchange Online archiving, retention, Preservation Hold, and Recoverable Items scenarios to support governance and compliance outcomes.

May 2023 – Aug 2025

North Ryde, NSW

Achieve Australia

M365 Administrator / Technical Support Engineer

  • Administered Microsoft 365 services including Entra ID, Exchange Online, Intune, and Microsoft Defender across access, identity, device, and productivity services.
  • Configured Intune compliance policies, configuration profiles, security baselines, MAM policies, and device management for Windows, iOS, Android, and macOS endpoints.
  • Implemented Zero Trust controls using Conditional Access, MFA, device compliance, and risk-based access aligned with Essential Eight recommendations.

Nov 2021 – May 2023

Sydney, NSW

Vet Partners and Somerville

IT Engineer | MSP Support

  • Supported MSP clients, including veterinary clinics across Australia and New Zealand and enterprise customers such as Komatsu Australia.
  • Resolved Microsoft 365, Windows, Active Directory, endpoint, VPN, DNS, DHCP, networking, and application-related incidents.
  • Managed incidents and service requests through service desk platforms, escalating complex server, firewall, and infrastructure issues as required.

Contact

Get in touch

Send a short note about the role or project. I will reply to the email you leave on the form.

LinkedIn